What our clients say
We pride ourselves on our expertise and exceptional levels of service. But that's easy for us to say. Here is what some of our satisfied clients have said ...
"We would like to thank you all for the professional, efficient and considerate service you provided in what could have been a difficult project. From our first meeting some months ago everything went far more smoothly than we could have imagined. The marketing was handled brilliantly - the sales particulars made the flat look better than we had ever known it - and the legal details were completed with great expertise and flexibility. So, congratulations to one and all for a successful - and far more lucrative than we ever expected - conclusion."
"We cannot thank you enough. You were spot on with help and recommendations. We will be sending anyone else we know your way. We thought you were excellent and had all of your advice ringing in our ears as we chose our numbers for our property offer!"
"I would like to thank you for your kind, helpful and professional assistance. Your guidance and counsel made everything simple and smooth. Every step was clearly explained by you, completely reassuring us about what was going on. Your service has fully met expectations."
"I would just like to say how much I appreciated the fantastic service I received from your team when purchasing my property – they did an outstanding job for me. Simpson & Marwick have been supportive, helpful, efficient and reliable during what is, for the lay person, a difficult process. "
"We met with several Estate Agents when we first decided to put our property on the market and Simpson & Marwick was very clearly our first choice. This was because of their professional approach, the lack of pushy sales talk, and the well-considered advice they gave us, which was particularly important as we had many factors to weigh up. We were also very pleased with the way that Simpson & Marwick marketed our property as this generated an enormous amount of interest and viewings. We were particularly pleased with the suggestion to shoot a short Scenein30 video of the interior, which was very effective at conveying a wow factor that might not have come across in the still photographs. "
"Working with Simpson & Marwick from the start, they gave advice on how to present my property and the sales process seamlessly right through to completion. I was updated every step of the way and this was especially important since I am based in New York. Everyone was incredibly professional and made the sale very straightforward. Their advice helped me realise the maximum on my investment. I would have no hesitation recommending Simpson & Marwick and most importantly using them again."
"I particularly liked your customer focus, efficiency and most personal/personable approach. This sets Simpson & Marwick apart from other similar firms - at least the ones that I have had dealings with in the past."
"It has been a huge help to have a reliable and knowledgeable team dealing with all the tasks involved in my purchase. The team offered excellent support and made sure all was in place. I couldn't recommend their service enough and will certainly use Simpson & Marwick again in the future."
"I just wanted to say what a fantastic job your team did on a recent property sale. The team in North Berwick and in Edinburgh were first class. I was so impressed with them all. This was my first time with Simpson & Marwick but I can honestly say I will never use another estate agent/solicitor. Highly recommended."
"We would like to thank you most sincerely for all your effort and wise advice. Your whole team was superb and we felt totally confident with everyone who assisted us."
"Thank you so much for the professional, friendly, stress free service you and your company provided. I have no hesitation in recommending Simpson & Marwick."
"Just a short note to say thank you very much to all for your assistance re; the sale of our flat in Morningside. We always felt well informed throughout the exercise, there was a sense of realism about what was achievable, both in terms of timescales and money, even as our sale period straddled the extraordinary Brexit vote. You certainly went the extra mile on an evening, visiting the flat with the prospective purchaser, reassuring him sufficiently to conclude the deal. Many thanks again."
"Along with the usual slick marketing material your team at Howe St have been fantastic, very attentive and always willing to answer my questions. "
"I just wanted to say a huge thank you to all of the team at Simpson & Marwick for making our flat sale and purchase go so smoothly. Right from the beginning we were so impressed by how efficient everyone was - we were kept in the loop at every stage, emails and calls were returned promptly and things moved along as such speed! This was my first time selling a property so I wasn't quite sure what to expect, but the service we received from you was so slick and professional that I was quickly reassured. If we ever move again in the future, we will definitely be using you again."
"We are settling in well and would like to thank you and the team for making the buying and selling, a relatively stress free process. Your prompt replies and easy accessibility was very reassuring and we would comfortably recommend Simpson & Marwick."
"We have dealt with Simpson Marwick in both a personal and business capacity and on both counts they have never failed to deliver an excellent service. Our house was on the market with another non ESPC agent for over 5 years. We took it off the market and put it back on with Simpson Marwick and it sold in 3 months. We have recommended Simpson Marwick to friends and family and would not hesitate to use them again. A first class service from a first class company. "
"I was extremely pleased with my choice of Simpson & Marwick. From the first meeting they offered excellent advice and were extremely professional and responsive throughout. They went above and beyond to put me in touch with a consultant to help advise me on some cosmetic quick fixes to ready the flat for sale. The result surpasses expectation. The flat went under offer in less than a week, received a price 15% above home valuation and concluded two weeks ahead of schedule. Can't ask for more than that!"
"I really appreciated how Jennifer and Carole kept me informed and advised about what would happen throughout the process. My fiancé is trying to sell his flat with an agent offering a much cheaper deal and I'm afraid you can see where the cost cutting happens! I would certainly not hesitate to use Simpson & Marwick for selling again."
"We just wanted to say how much we have appreciated all of your teams efforts in managing the process from start to finish. We will (and have already) sing your praises as we have been extremely satisfied with the service provided and will use you again should the need arise! "
"A perfect combination of professionalism, balanced with the personal touch by the team at Simpson & Marwick gave us immediate confidence that we had chosen wisely. Di, Jemma and colleagues, in North Berwick and Edinburgh, ensured the whole process was handled efficiently and expertly from the beginning to the conclusion. At a time of challenging personal circumstances, and in our absence, we were always confident that the team were moving things forward. Communication was excellent, and we always felt every member of staff was fully up to speed when we talked or emailed. The approachability, reassurance and friendliness invested by everyone at Simpson Marwick was so much appreciated. "
"It has been a really good experience for us. You and your team were highly professional and the outcome has been positive for buyer and seller. "
"Thank you so much for all your help, advice and support. I am delighted with the result and so pleased I chose Simpson & Marwick. Thank you, thank you, thank you. "
"It was wonderful to get to concluded missives so quickly and we hope that the rest of the move can be as good. Many thanks for your help and support. "
"Thank you for all the help and advice during the marketing of my flat. I would have no hesitation in recommending Simpson & Marwick to anyone selling their property."
"We are delighted everything has gone so quickly and smoothly. We much appreciate all the work done by you in making this happen! "
"The service and organisation from Simpson & Marwick, in terms of customer service and organising appointments etc has been very good which contrasts with many reports of other solicitors."
"We are absolutely delighted about the sale - and it's largely down to all your hard work on our behalf. We're truly grateful for all your help, you've been absolutely brilliant."
"I wanted to let you know that I'm very grateful to Jemma for the way she's handled things for me in the last ten days, valiantly dealing with the time difference to Australia and getting back to me promptly on each occasion by phone and/or email. My thanks too to Aileen and Bobby for dealing with things seamlessly when Jemma was out last Friday. Fantastic service! Thanks again to you and the team."
"Completely delighted. Thanks again for all your help."
"Many, many thanks for all your help and hard work ensuring the sale and purchase go through. I cannot praise Simpson & Marwick highly enough, from the beginning to the end of this whole process you have all been absolutely excellent. I shall certainly be recommending your firm to all friends and family."
"Thank you Stephen for all your work on this. You got us on the market extremely quickly and we've been very happy with all the work you and your team have done. Thanks again. "
"Thanks for everything! Your service throughout has been brilliant and the whole process has been smooth and stress-free as a result."
"It’s great achievement to go from market launch to completion in less than 6 weeks, so thank you very much for that. I can honestly say that the whole service from Simpson & Marwick has been exceptional, and I don’t use that word flippantly as my previous experience with property professionals has been somewhat underwhelming! We were astounded by the level of interest that the property received and very happy with the offers we received."
"I have been delighted with the service and the results that I have received from Simpson & Marwick, you and all of your team have been fantastic."
"We would like to thank you for your services and endeavours in relation to our sale and purchase, you and your colleagues have been unfailingly helpful throughout the process. Most competent and professional at all times. Much appreciated and best regards as always. "
"We hoped for a quick sale and completion but a mere two weeks from going on the market to signed missives is pretty impressive in anyone's books. Thanks to Simpson & Marwick for doing such a timely and professional job. "
"I just wanted to say thank you very much to you and your team, from both Michelle and I, for making the process of marketing our property appear so effortless. We were very happy with the outcome of the sale and we will definitely recommend you to our friends and colleagues. "
"Thank you so much for all your help with the sale process. We cannot believe how quick and easy it has all been - the professionalism and efficiency of you and your colleagues has been amazing. I would certainly recommend Simpson & Marwick to any family and friends in the future."
"Many thanks to you all for guiding us so smoothly through the house purchase process. We very much appreciate your professionalism and diligence. "
"I just wanted to drop you a quick line to say how happy we were with Simpson & Marwick’s handling of the sale of our house. The price we achieved was significantly ahead of our expectations and everything went through smoothly. We had never sold a property before and were a bit apprehensive about what to expect, but we both felt in very capable hands throughout the whole process."
"Many thanks for your team’s superb effort in the sale of my property. From the initial assessment (including advice on preparing the property for sale), the valuation, the marketing (advertising), and the legal work on sale, Simpson Marwick acted both commercially and professionally, and I am confident that we achieved the best price possible within a tight timeframe. I would have no hesitation in recommending your firm for any residential property seller in Edinburgh"
"We were really impressed with the service that we received from Richard and his team. Our house sale and subsequent house purchase presented some complex challenges which Richard resolved with the utmost professionalism and efficiency. They exceeded our expectations on all fronts!"
"We have been delighted with the service provided by Simpson Marwick. All of the staff were exceedingly professional and helpful in all aspects of the sale and legal matters concerning the sale of our property. We fully recommend Simpson Marwick."
"We have moved often enough in our lives - my last count suggests that St Stephen Street was the 23rd home I have lived! - to know how involved and complicated the sales process can be, especially, as in this case, when one is so very far away and unable to be ‘on the spot’ and therefore having to reply almost entirely on the skills, professionalism and integrity of the selling agent to get the job done in the best possible way. We couldn’t have asked for a better result than that achieved by yourselves. We felt assured and comfortable along every step of the way. Nothing was left to chance. All help was afforded us at all times. Communications were - very importantly - kept at a high level, and this gave us the confidence to believe that the sale of the property was in good and caring hands."
"I am writing to thank you for providing us with such a great team. Everyone we met or had phone contact with was professional and, most importantly, helpful and pleasant to do business with. I would have no hesitation in recommending your company."
"As you will be aware we had a fantastic result selling our house within 2 weeks of going to market and achieving a great price. We attribute the result almost entirely to your preliminary advice followed by your immense efforts in marketing it for us. The advice on all aspects of our sale including pricing strategy, brochure, choice and negotiations with interested parties was invaluable. The level of client care we received was outstanding and I will have no hesitation in recommending others on that basis. In fact we have already passed your details to a number of prospective sellers and purchasers, some of whom may already have been in touch. All members of the team, particularly Stephen Truscott, Simon Donaldson and then Bobby Fife on the conveyancing side, all did an excellent job of turning everything around for us swiftly and efficiently. We were especially impressed by the level of client contact and the accessibility of key members of the team. Huge thanks to all involved in the Simpson & Marwick property team. "
"We invited three different selling agents to look at it. It was Simpson & Marwick’s responsiveness that sealed our decision. Our initial positive impressions of the firm were confirmed as we went through the process of selling. From start to finish, we appreciated the professionalism and responsiveness of the various people involved in our sale. We would not hesitate to recommend Simpson & Marwick to other sellers."
"I just wanted to write a quick email to thank you and your team for the service and results over the sale of my flat. We managed to sell this and get a good price quickly. However, what impressed me was the service and commitment to get this sold and the communication levels throughout. I was disappointed with the service I received from my previous non–solicitor agent and my dealings with you and your team over the last few weeks has highlighted the gulf between you even further. I am delighted and wanted to tell you this and I will definitely recommend you to anyone I know selling a property in the future."
"We were delighted by the service we received from you and your amazing team, Peter, Jenny, Bobby, and Sandra. You made everything so easy and stress-free for us. Thank you from the both of us. I have worked in the legal profession for 42 years now and from my own experience, you are most certainly to be congratulated on the department, which you have created, which is professionalism at its best."
"Each of you have been outstanding in the way you have dealt with any aspect of the process and, above all, the communication throughout has been phenomenal - whether it be to respond to my correspondence, tell us something is happening, or indeed to tell us there was nothing to worry about but nothing was happening at certain points. In my experience with any business, this level of communication is extremely rare but it is so important to the client."
"If conveyancing and estate agency were added to next year's Commonwealth Games, Scotland would be guaranteed a Gold medal if represented by Simpson & Marwick."
"I really still can't get over how much better quality everything is through yourselves - from floorplans to pictures - everything - it just makes the world of difference and it really made me appreciate the whole package you provide!"
, Jan 0001